Returns & Exchanges
At SVR Skincare, we want you to be completely satisfied with your dermatological routine; if a product isn't right for your skin, you can return it within 30 days of purchase. Items must be in their original packaging and in a lightly used or unopened condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Securely pack the products in their original box or a sturdy mailing envelope, ensuring the contents are protected during transit.
Affix the Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing